.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Investigation Innovation Honor for AI Contact Centers and also called an Innovator in two Aragon Research study Planet rumors: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. The provider was actually recognized as one of the most important vendor in the artificial intelligence Broker Platforms report.At the center of Five9’s advancement is their vision for The NEW CX, where Artificial Intelligence Brokers and also AI-empowered Person Representatives collaborate to deliver hyper-personalized customer adventures. The provider lately introduced brand-new developments consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use innovation in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise named a Leader in The Aragon Investigation Entire World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 as well as Aragon Analysis Globe for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has been called a champion of the 2024 Aragon Analysis Innovation Honor for Artificial Intelligence Contact Centers. Furthermore, Five9 has actually been actually named a Leader in 2 Aragon Research study Entire world reports: AI Broker Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025. This awareness from Aragon Study emphasizes Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 document jobs Five9 as the most
calculated provider ranked in
the file, realizing Five9 s critical vision for AI-driven innovation in CX. At the core of this innovation is actually Five9’s goal for The brand-new CX where Artificial Intelligence Professionals and also AI-empowered Human being Agents collaborate to provide hyper-personalized, easy client adventures. By encouraging organizations to provide transformative client interactions while lessening costs and also enhancing performance, Five9 is actually establishing brand-new criteria for AI-powered answers in the call center business.
AI is foundational for making exceptional customer experiences, as well as our experts are actually honored to become determined by AragonResearch as ingenious for our efforts to propel the smart get in touch with center ahead, said Jonathan Rosenberg, Main Innovation Police Officer as well as Director of AI, Five9. Our focus has been, and are going to remain to be actually, assisting services deliver those expertises with simple devices and also abilities. With each brand-new innovation, our team take a progression for both Five9 and for the industry in its entirety.
The Aragon Analysis Innovation honor pinpoints suppliers leveraging ideal use of technology to certainly not only adapt as markets change, however to actively interrupt and notify how their markets are going to grow. Five9 was formally offered along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards ceremony.Five9’s dedication to technology, specifically its own sight for combinationing AI Representatives as well as AI-empowered Person Professionals, is actually preparing a brand new specification for exactly how organizations may supply hyper-personalized and smooth consumer knowledge, pointed out Jim Lundy, Owner, Chief Executive Officer and Lead Analyst, Aragon Analysis. This award as well as file id builds on Five9’s commitment to supplying AI innovations for CX.
Earlier this year, the company offered brand-new innovations, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents, that improve the method companies move toward CX, steering far better outcomes for both customers as well as representatives. About Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, gives a complete rooms of answers to energy AI-elevated consumer adventures that provide better service outcomes and Take Pleasure to CX.
Our consolidated cloud-native offering enables hyper-personalized customer adventures and more inspired workers, creating every consumer communication a lot more linked, uncomplicated, and personal. Relied on by 2,500 +clients and also 1,400+ partners internationally, Five9 brings together the electrical power of AI, our platform, and our individuals to steer AI-elevated CX.For more information, go to www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil liberties Booked.
The identification of an Aragon Analysis award winner is actually certainly not a promotion by Aragon Research study of any sort of provider, item, or even service. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary awards performed Five9( FIVN) win in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Research Study Technology Honor for AI Call Centers as well as was called a Leader in pair of Aragon Research Entire world reports: AI Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What new AI items performed Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Representatives to enhance client experience control.Exactly how performs Five9’s( FIVN )NEW CX eyesight impact customer care? Five9’s brand-new CX vision blends artificial intelligence Professionals along with AI-empowered Human Agents to supply hyper-personalized, simple clientexperiences while decreasing prices and also enhancing effectiveness.
What was actually Five9’s( FIVN) critical opening in the Aragon Research World 2025 record? Five9was actually positioned as the most key provider in the AI Agent Operating Systems in the ICC, 2025 report, recognizing their calculated sight for AI-driven advancement in CX. When performed Five9( FIVN) get the AragonAnalysis Development
Award
?
Five9 was officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.